How to run a blog…

February 12, 2004 at 9:52 am

I was having a discussion with Joe a few days ago, and he asked me what he should do when people make comments that ask questions.


My current approach is to look at the question and try to decide whether I should do a new posting on the topic, or whether I should just add a comment, but I realized that I don’t know whether most people go back to the comments to look for answers or not.


If you have an opinion on what you think works well, feel free to comment about comments in the comments section of this post on commenting on comments.

Excellence in Technical writing

February 9, 2004 at 9:33 pm

I was reading the manual for my iRiver a few days ago. There are lots of details and acronyms in the digital music world, and it’s sometimes hard to figure things out – especially if you aren’t very technical. For example, the player will display an icon telling you what format of file you’re listening, but not everybody knows what an OGG format is.


The folks at iRiver have taken that into consideration, and they’ve included this handy graphic:


 



Now that’s helpful.